Global Enterprises Increase AI Agent Investment, Despite Industry Challenges

Edited by: Veronika Radoslavskaya

As of June 2025, nearly 88% of global enterprises have dedicated budgets for Artificial Intelligence (AI).

Approximately two-thirds allocate over 15% of their overall technology budgets to AI projects.

This shift reflects a move from Generative AI to intelligent, goal-oriented systems known as AI agents.

A Nasscom study surveyed over 100 large and medium-sized enterprises globally.

Businesses are investing in Generative AI tools, data infrastructure, and flexible processes.

Around 62% of companies are experimenting with AI agents, mainly for internal tasks.

Only 31% use Agentic AI for external applications like customer service.

Looking ahead, 88% plan to allocate budgets specifically for Agentic AI systems in 2025.

Most companies (77%) are designing Agentic AI systems with a 'human-in-the-loop' model.

Manufacturing companies appear to be ahead in adoption, using AI for robotics and quality control.

Companies believe AI agents can facilitate faster decision-making and better responses to market changes.

Gartner predicts over 40% of agentic AI projects will be discontinued by 2027.

Agentic AI is projected to play a significant role in enterprise decision-making by 2028.

Sources

  • LatestLY

  • Nasscom Insights

  • Reuters

  • Time

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