Microsoft has paused the rollout of the Windows 11 24H2 update after reports of compatibility issues with USB-connected printers and scanners surfaced.
The main problem affects devices using the eSCL protocol, critical for communication between scanning devices and computers. Users have noted that their systems no longer recognize connected scanning devices, rendering them inoperative. This issue also impacts other USB-dependent peripherals, indicating a wider scope of compatibility problems.
Conflicts between new system drivers included in the 24H2 update and existing drivers for the eSCL protocol are believed to be the root cause. To address this, Microsoft advises users to delay installation of the update and suggests rolling back to a previous version if issues arise.
This rollback involves accessing system settings and selecting an earlier restore point. While this is a temporary fix, users should monitor updates from Microsoft and their device manufacturers for potential solutions.