Windows 10 Devices Unexpectedly Offered Windows 11 Upgrade

Edited by: Tetiana Pinchuk Pinchuk

Microsoft admits some Windows 10 devices are being offered upgrades to Windows 11, despite Intune policies blocking them. The cause is a "latent code issue" within Microsoft's systems. This affects Intune-managed PCs, creating confusion for users and IT teams. Devices that have upgraded to Windows 11 must be manually downgraded. Microsoft has completed a fix and is deploying it to prevent further impact. Administrators should temporarily pause Windows feature updates via Intune policies. This issue follows a similar incident in November 2024 with Windows Server 2025. Microsoft classifies this as a service issue with limited impact and is working to resolve it.

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