Amazon One Palm Scanning Tech Deployed at NYU Langone for Streamlined Patient Identity Management

Amazon is partnering with NYU Langone to implement Amazon One, a contactless palm scanning technology, across the health system. Launched in 2020, Amazon One aims to enhance customer experience through fast, easy identity management. The technology creates a unique palm signature for each user, enabling quick access via palm wave. NYU Langone, with 52,000 employees and 11.3 million annual outpatient visits, seeks to optimize patient experience and bolster security. Amazon One claims a 99.9999% accuracy rate with recognition in under one second. The goal is to simplify patient check-in processes, addressing growing security and privacy concerns in healthcare. Colleen Aubrey of AWS Solutions emphasizes the potential for stress reduction during patient visits.